Brian Grubb & Rachel Everett
~
Founders
Excellence Is Created By Design
Perfection is an unrealistic expectation, and an unattainable goal.
World-class transformational excellence is setting the standard for being the absolute best of the best!
The standard of excellence today, will NOT be the standard tomorrow.
The bar is always being raised...
"Are you and your organization keeping up?"
A Dynamic Power Couple
Brian & Rachel get results ...
they don't sugar coat anything,
they tell it like they see it!
World-Class Leadership & Culture Transformation Expert
Brian & Rachel achieve measurable world-class outcomes and results,
by driving financial performance...
resulting in closing millions of dollars of new and repeat business, and
directly impacting top-line revenue and bottom-line profitability!
A Legacy of Results
Brian & Rachel have an exceptional combined track record including
delivering over 1,000 presentations and
consulting Fortune 500 leaders in Africa, Asia, Europe,
North/Central & South America, as experts on proven
real-world methodologies and processes that are specifically designed
for Healthcare & Medical professionals,
and executive leadership teams that are intent on taking
their organizations to the next level.
The Ritz-Carlton Legacy
During his 12 years with The Ritz-Carlton Company,
Brian traveled extensively both domestically and internationally,
consulting Fortune 500 Board of Directors, advising C-Suite leaders and executives,
delivering keynote speeches and conducting workshops for over 40,000+
professionals of every job description and title imaginable...
resulting in closing millions of dollars of new and repeat
business directly impacting top-line revenue and bottom-line profitability!
- Top-line ... Revenue
- Values Centered Culture: Mission & Vision
- Sustainable Culture Transformation
- Proven Best Practice Methodologies
- World-Class Service Excellence
- Fully Engaged Leadership
- Organizational Communication Alignment
- Mistakes and Rework Reduction Process
- Empowered Employee Engagement
- Survey Data Strategic Analysis
- Bottom-line ... Profitability
- Outcome Driven Psychological Ownership
- Personal Responsibility & Accountability
- Performance Based Team Culture
- Exceeding Customer Service Expectations
- Customer Recognition & Brand Loyalty
- Alignment of Key Success Business Factors
- Anticipatory Problem Resolution
- Total Quality Process Management
- Employee Selection, Training & Retention
- Associations
- Automotive
- Banking
- Beauty & Spas
- Casinos
- Commercial Airlines
- Credit Unions
- Fitness & Golf
- Government
- Healthcare
- Hotels & Resorts
- Insurance
- Law Enforcement
- Medical & Dental
- Pharmaceutical
- Private Aviation
- Professional Sports
- Real Estate
- Restaurants
- Telecom
- Wealth Management
- Africa
- Asia
- Australia
- Europe
- Hong Kong
- India
- New Zealand
- North America
- Singapore
- South Africa
- South America
- United Arab Emirates
World-Class Excellence
We are looking forward to speaking with you.